Dhaka Head Office
12/A, Gulshan-2, Dhaka 1212
Phone: 01800-110101
Hours: 10 AM to 8 PM
4 numbers you saw earlier
Quickly verify, then contact us now
tk10 Contact's 4 Offices
Address, Time and Phone Together
Chittagong Support Center
84, Agrabad Commercial Area, Chittagong
Phone: 01800-110102
Hours: 10 AM to 7 PM
Khulna Support Desk
31, KDA Avenue, Khulna 9100
Phone: 01800-110103
Hours: 11 AM to 7 PM
Sylhet Contact Point
19, Jindabazar, Sylhet 3100
Phone: 01800-110104
Hours: 10 AM to 6 PM
How to get tk10 Help
Work ends in 4 steps
Step 1
Describe the problem briefly
Step 2
tk10 Contact not a formula; direct channel
Step 3
Combine bKash, Nagad, or Rocket information
Step 4
If answer arrives, keep screenshot
Help Center's 6 Aspects
Each question has a separate answer
Why tk10 Support first
Starting on a clear path, tk10 Support helps you avoid going to the wrong channel; Dhaka users typically receive quick answers during office hours.
This saves time, and the same information is not repeated.
Why contact information is kept separate
Keeping phone, time, and location together makes it easier to find; that information is on one line in the tk10 Contact page.
Thus you need not go to another page to find the Help Center.
Why tk10 Help is useful
For small questions, this quickly handles login, account, and app-related general problems; tk10 Help is useful.
Many problems solved by first answer
Why bKash and Nagad information is
Many people in Bangladesh use these two methods, so if bKash, Nagad and Rocket information isn't clear, delays occur.
Chittagong and Dhaka's users usually move quickly through this channel
Why office hours are needed
Contact is easier between 10 AM and 8 PM; the tk10 Support team is most active during that time.
Getting a reply at night may take longer.
Why the tk10 App is called out separately
From the app, sending a screenshot is easy; it shows which step the tk10 App user had a problem.
Solutions also come quickly
tk10 Login and Support Link
Go to two essential pages now
Direct Help Center See, and log in tk10 App Check pages too
If login issues FAQ General answers on page
Address to send written message
Use the address below to send letters or documents
tk10 Support, 12/A, Gulshan-2, Dhaka 1212, Bangladesh Office hours: documents related to bKash or Rocket sent will be processed quickly
If the question is in one line, the answer comes quickly
Short user comment
That phone number worked; I called Dhaka and got a reply
Rahim
The information about bKash and Nagad that was available proved useful
Nusrat
Viewing the tk10 Help page first saves a lot
Sohel